privacy
privacy policy.
This page shows the shape of the policy we intend, published so you can see what we store and who can see it. It is not yet a binding document.
placeholder pending counsel
Every section below is a draft awaiting legal review. The factual statements about how the product works are true today; the policy language, rights, and processes are not final until counsel signs them. We publish the skeleton rather than fabricate a finished policy.
what trainbase stores
draftAccount details: your name, email address, and role (client, coach, or company admin).
Body data: check-in readings such as weight and body-fat estimates, and your goals over time.
Coaching data: diets, assigned training programs, logged sets, reported compliance, and the notes exchanged between a coach and their client.
Library data: the foods, exercises, and program templates a coach creates, tagged as shared or private.
who can see what
draftVisibility is enforced by row-level security in the database itself. A client sees only their own data. A coach sees only the clients assigned to them and their own private library items. A company admin sees data within their own company.
This is the factual behaviour of the shipped system today, described in depth on the security page. How it is expressed as policy language is part of the counsel review.
where data lives
draftData is stored in a Supabase-hosted Postgres database in Sydney, Australia, and reached over encrypted connections.
operational access
draftTo be defined with counsel: the circumstances under which Trainbase operators may access data for support or maintenance, and the controls around that access.
your choices: access, export, deletion
draftTo be defined with counsel: the formal process for requesting a copy of your data or its deletion. Until then, requests sent to hello@trainbase.io are handled directly.
cookies and analytics
draftTo be defined with counsel: an inventory of any cookies and analytics in use, and the basis for each.
changes to this policy
draftTo be defined with counsel: how changes are published and how users are notified.
questions about your data?
While the formal processes are drafted, a real person answers. The security page explains the isolation model in full, verifiable detail today.